Privacy Policy

Last updated:

1. Introduction

Swryxellphulvol ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website at https://swryxellphulvol.world (the "Website") or purchase our products, including VigorGuard 5X.

This policy is designed to comply with the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679), the New Zealand Privacy Act 2020, and other applicable data protection legislation.

2. Data Controller

The data controller responsible for your personal data is:

  • Company Name: Swryxellphulvol
  • Address: 150 Apirana Avenue, Glen Innes, Auckland 1072, New Zealand
  • Email: infocenter@swryxellphulvol.world
  • Website: https://swryxellphulvol.world

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Data You Provide Directly

  • Contact Information: Full name, email address, phone number (optional), and any message content you provide through our order form.
  • Consent Records: Records of your consent to our Privacy Policy and Terms of Use, including the date and time consent was given.

3.2 Data Collected Automatically

  • Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and referral source.
  • Usage Data: Pages visited, time spent on pages, navigation paths, and click behaviour.
  • Cookie Data: Information collected through cookies and similar technologies as described in our Cookie Policy.

4. Purposes of Processing

We process your personal data for the following purposes:

  • Order Processing: To receive, process, and fulfil your orders and to communicate with you about your order status.
  • Customer Communication: To respond to your enquiries and provide customer support.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Website Operation: To operate, maintain, and improve our Website, including security monitoring and fraud prevention.
  • Analytics: To understand how visitors use our Website so we can improve the user experience (only with your consent for non-essential cookies).

5. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Consent (Article 6(1)(a)): Where you have given clear consent for us to process your personal data for specific purposes, such as marketing communications or analytics cookies.
  • Contract Performance (Article 6(1)(b)): Where processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
  • Legal Obligation (Article 6(1)(c)): Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests (Article 6(1)(f)): Where processing is necessary for our legitimate interests, such as website security and fraud prevention, provided that these interests are not overridden by your rights and freedoms.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Order Data: Retained for 7 years from the date of the transaction for legal and accounting purposes.
  • Contact Enquiries: Retained for 2 years from the date of the last communication, unless required longer by law.
  • Cookie Consent Records: Retained for 12 months from the date consent was given or updated.
  • Analytics Data: Anonymised analytics data may be retained indefinitely for statistical purposes.

After the retention period expires, your personal data will be securely deleted or anonymised.

7. Your Rights

Under the GDPR and the New Zealand Privacy Act 2020, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request deletion of your personal data where there is no compelling reason for its continued processing.
  • Right to Restriction: You have the right to request restriction of processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority. In New Zealand, this is the Office of the Privacy Commissioner (https://www.privacy.org.nz). For EU residents, you may contact your local data protection authority.

To exercise any of these rights, please contact us at: infocenter@swryxellphulvol.world

We will respond to your request within 30 days. We may request additional information to verify your identity before processing your request.

8. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your personal data with:

  • Service Providers: Trusted third-party service providers who assist us with website hosting, payment processing, email delivery, and analytics. These providers are bound by contractual obligations to process your data only on our behalf and in accordance with our instructions.
  • Legal Authorities: Government agencies, law enforcement, or other authorities if required by law or to protect our rights and the safety of our users.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside of New Zealand or the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Adequacy decisions issued by the European Commission or the New Zealand Privacy Commissioner.
  • Other lawful transfer mechanisms as permitted under applicable data protection legislation.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Use of HTTPS encryption for all data transmitted between your browser and our Website.
  • Secure storage of personal data with access controls and authentication mechanisms.
  • Regular security assessments and updates to our systems and processes.
  • Staff training on data protection and information security.

While we take reasonable steps to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal data.

11. Cookies

Our Website uses cookies and similar tracking technologies. For detailed information about the types of cookies we use, their purposes, and how to manage your cookie preferences, please refer to our Cookie Policy.

12. Children's Privacy

Our Website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us immediately and we will take steps to delete such data.

13. Links to Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: infocenter@swryxellphulvol.world
  • Address: 150 Apirana Avenue, Glen Innes, Auckland 1072, New Zealand